Thank You
Last Updated: September 2026
Thank you for contacting proustite.net, a service operated by Proustite ("Company," "we," "us," or "our"). This page confirms that your submission has been received through the contact, inquiry, demo request, or account form made available on proustite.net. We appreciate the opportunity to review your message and to determine whether and how our software-as-a-service offerings may be of assistance to you or your organization.
Please read this page carefully. It explains what you can expect following your submission, how our team processes inbound inquiries, and important legal terms that govern your use of this confirmation page and any communications that follow. By submitting information through proustite.net, you acknowledge that you have read and understood this page together with our Privacy Policy, Cookie Policy, and Terms and Conditions.
Confirmation Message
Your submission has been successfully transmitted to Proustite and recorded in our customer relationship management systems. The confirmation you received, whether displayed on-screen or delivered by email, constitutes our acknowledgment that the information you provided reached our servers. It does not, however, constitute acceptance of any offer, the formation of a binding contract, or a commitment by Proustite to provide any product, service, trial, evaluation, or commercial engagement.
We aim to treat every inquiry with care. Nevertheless, nothing on this page, and nothing in our acknowledgment of your submission, creates any partnership, joint venture, agency, fiduciary, employment, or professional advisory relationship between you and Proustite. No information exchanged through this channel should be construed as legal, financial, tax, accounting, or other regulated professional advice, and you should not rely on any such information as a substitute for consultation with a qualified professional.
You are solely responsible for the accuracy, completeness, and lawfulness of the information you submitted, and you represent and warrant that you have the authority to submit it and that doing so does not violate any applicable law, contractual restriction, or third-party right. If any information you provided changes, or if you submitted it in error, please notify us promptly at [email protected] so that we may correct our records.
Nature of This Confirmation
This page is provided for informational and administrative convenience only. Proustite reserves the right to decline, ignore, redirect, or take no action with respect to any submission, at its sole and absolute discretion, without providing reasons and without incurring any liability. No submission obligates us to respond, to provide pricing, to grant access to any trial environment, or to enter into further discussions.
What Happens Next
After your submission is received, it is routed to the appropriate team within Proustite. Depending on the nature of your inquiry, that may include our sales, customer success, technical support, partnerships, billing, security, or compliance functions. Our internal workflow typically involves an initial review of your message, verification that the request falls within the scope of the products and services we offer through proustite.net, and assignment of the inquiry to a qualified representative.
If your inquiry relates to a product demonstration, evaluation, or pricing discussion, a representative may contact you using the email address or telephone number you provided. Where your request concerns technical support or service performance, we may request additional diagnostic information, configuration details, or access to relevant logs. Where your request concerns data protection or privacy rights, it will be handled in accordance with our Privacy Policy and applicable United States privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA") and other state privacy laws where applicable.
You may receive transactional or administrative communications relating to your submission. Such communications are distinct from marketing communications, which we send only where permitted by applicable law. Under the opt-out model applicable in the United States, you may opt out of the sale or sharing of your personal information, or of certain marketing communications, at any time as described in our Privacy Policy and Cookie Policy. We may also use automated tools and analytics to route and prioritize inquiries, as further described in those policies.
Possible Outcomes
- Assignment of your inquiry to a specialist who will review the details you provided.
- A request for clarifying information, documentation, or additional context.
- A response confirming that we are unable to assist, or that your request falls outside our service scope.
- An invitation to a demonstration, discovery call, or technical evaluation session.
- Referral to an appropriate partner, reseller, or self-service resource where available.
- No response, where we determine in our discretion that a response is not warranted or permitted.
Expected Response Time
We endeavor to acknowledge and respond to inquiries within two (2) to five (5) business days from the date of submission. Business days mean Monday through Friday, excluding federal holidays observed in the United States. Response times may be longer during periods of high volume, product launches, scheduled maintenance, or seasonal closures, and may be extended where your inquiry requires input from multiple internal teams or third-party vendors.
Support requests submitted by existing customers under an active subscription or service agreement are handled according to the service levels, if any, set out in the applicable agreement between you and Proustite. To the extent of any conflict between this page and a signed agreement, the signed agreement governs. This page does not create, expand, or modify any service level, warranty, or support obligation.
We do not guarantee any particular response time, response content, or outcome. Any timeline stated on this page is an aspirational target and not a contractual commitment. If your matter is urgent, or if you have not received a response within the timeframe described above, you may follow up by email at [email protected] or by telephone at +13035550104.
Urgent and Security-Related Matters
This contact channel is not intended for emergency communications and must not be used to report life-threatening situations, active security incidents, or any matter requiring immediate attention by public authorities. If you believe you have identified a security vulnerability affecting proustite.net, please contact us directly at [email protected] rather than disclosing details through a general inquiry form. Please do not include passwords, payment card numbers, government identification numbers, health information, or other sensitive categories of data in any message submitted through proustite.net.
Additional Information
Your use of proustite.net and your submission of information through it are governed by our Terms and Conditions and our Terms of Service, each as applicable, together with our Privacy Policy and Cookie Policy. Those documents describe the terms on which we provide our services, how we collect, use, disclose, and retain personal information, the rights available to residents of certain United States jurisdictions under the CCPA/CPRA and other applicable state privacy laws, and how we use cookies and similar technologies.
Information you submit through this channel is not treated as confidential unless and until a separate written confidentiality agreement has been executed by both you and Proustite. Unsolicited ideas, suggestions, product feedback, business proposals, and creative materials are received on a non-confidential basis, and Proustite may use, reproduce, modify, and commercialize them without restriction, attribution, or compensation to you, to the fullest extent permitted by applicable law. If you wish to discuss confidential subject matter, please contact us first at [email protected] so that appropriate arrangements can be made.
To the maximum extent permitted by applicable law, this confirmation page is provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Proustite does not warrant that this page, our systems, or any communication will be uninterrupted, secure, error-free, or free of harmful components, or that any information transmitted will be delivered accurately or without delay.
To the maximum extent permitted by applicable law, Proustite, its officers, directors, employees, agents, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your submission, this page, our response or failure to respond, or any reliance placed on information made available through this channel, whether based in contract, tort, negligence, strict liability, or any other legal theory, and regardless of whether we were advised of the possibility of such damages. Where liability cannot lawfully be excluded, our aggregate liability shall not exceed one hundred United States dollars (US $100).
You agree to indemnify, defend, and hold harmless Proustite and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your submission, your breach of these terms, or your violation of any applicable law or third-party right. These provisions are subject to applicable United States law and any applicable state law, including the laws of the state in which Proustite is organized, without regard to conflict-of-law principles. If any provision of this page is held unenforceable, the remaining provisions shall remain in full force and effect.
Contact Details
If you have questions about your submission, our products, or these terms, please contact us using the details below. Written notices should be directed to our mailing address, and privacy-related requests should be sent to the email address listed here.
- Proustite
- Email: [email protected]
- Telephone: +13035550104
- Mailing Address: 1515 Wynkoop Street, Suite 400, Denver, CO 80202
Return to Homepage
You may return to our homepage at any time to explore proustite.net products, review documentation, access support resources, or submit a new inquiry. Please keep this confirmation page and the email acknowledgment you received for your records, as they may contain reference identifiers useful when following up with our team.
We again thank you for your interest in Proustite. Your time is valuable, and we are grateful that you chose to reach out to us through proustite.net. We look forward to the possibility of working with you and will make reasonable efforts to respond to your inquiry in a timely and professional manner, subject to the terms and limitations described on this page.